The Problem

Small businesses are run by people who are passionate about what they do. They know and understand their business inside out. In a lot of cases businesses rely on IT and computers in order to be able to run. Imagine trying to run your business without email, the phone system or without your website.

If you are not large enough to need a full time IT department what do you do when you have Computer problems or questions? In most cases its left to the business owner to try and fix the problem or hope that one of the employees is interested in computers.

If you would rather spend your valuable time running your business, instead of worrying about computer problems, if you find computers scary, or if you are just fed up with computer problems then SystemAssure is just the support service you are looking for.

The Solution to Computer Support for Small Businesses

SystemAssure, from AKCSL, solves the problem for you by being your 'Virtual IT department'. For a fixed monthly subscription we monitor, manage and take care of your computers and IT systems, illuminating and dealing with problems before you are even aware they the exist.  

We monitor your systems 24 hours a day, 7 days a week, 365 days a year. Taking case of all of the day to day computer management tasks to ensure that your systems are secure, stable, free from Viruses and compliant. SystemAssure is a Remote Managed Service, delivered as a monthly subscription service.  

What We Do
SystemAssure becomes your Virtual IT Department and starts by performing a full inventory of your computer systems. Once your systems are managed by SystemAssure we start monitoring and rectifying problems, in most cases, before you become aware of them. 

If we find a virus on one of your computers we will automatically clean it
We provide a Help Desk so you cna log problems direct from your PC
If a backup fails we will start it again
If you delete a file by mistake, let us know and we will restore it for you
We will monitor your Company website 24 hours a day and tell you if there is a problem
We will ensure that systems are properly patched
We will maintain a Hardware Inventory for you
If you need users or email distribution groups created we will create them for you
We will scheduled Disk Defragmentation to make sure that your systems are working up to speed
Your systems will be managed using industry 'Best Practice' by systems management experts 

This is just a small list of some of the things that we will do for your business. There are more examples of the way the SystemAssure can help your business on the How SystemAssure Helps Pages.

In a lot of cases you probably don't want to know the details of how things are done, you will however receive regular reports showing what has been done and any calls that you may have logged with us. i.e.

Patch Management Anti-Virus updates Spam Management Performance & Availability Management Hardware Inventory Software Inventory Scheduled Disk Defragmentation Backup Monitoring & Management Scheduled Reports

Find out more about SystemAssure by reading our SystemAssure Brochure or Contact us today to discuss your requirements and find out how SystemAssure will improve the reliability and security of your IT systems and give you back some valuable time.